Unleash - Features endpoint returning empty features for PRO customers. – Incident details

All systems operational

Features endpoint returning empty features for PRO customers.

Resolved
Operational
Started about 1 month agoLasted about 1 hour

Affected

app.unleash-hosted.com [EU region]

Partial outage from 10:15 AM to 11:25 AM

us.app.unleash-hosted.com [US region]

Partial outage from 10:15 AM to 11:25 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved. It was due to an faulty change, only impacting some of our pro-customers. We will do a post-mortem to understand why this happens, how we can prevent it in the future and other improvements we should implement based on this incident.

  • Investigating
    Investigating
    We are currently investigating this incident.