Client API returning 401 for some PRO subscribers

May 11, 2023 at 11:00 AM
Resolved after 24 minutes


Partial outage
Affected [EU region] [US region]
  • Resolved

    This incident has been resolved.

    The issue was a bug in latest release affecting about 20% of pro-customers and caused the client API to return 401 also for valid client tokens.

    In most cases this will not affect the SDK as it remains a cached version of the configuration.

  • Monitoring

    We completed reverting the release.

  • Identified

    We are rolling back the release that caused this issue

  • Investigating

    We are currently investigating this incident.