Unleash - Client API returning 401 for some PRO subscribers – Incident details

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Client API returning 401 for some PRO subscribers

ResolvedPartial outage24 minutes

Affected

app.unleash-hosted.com [EU region]

Partial outage from 11:00 AM to 11:24 AM

us.app.unleash-hosted.com [US region]

Partial outage from 11:00 AM to 11:24 AM

  • ResolvedUTC

    This incident has been resolved.

    The issue was a bug in latest release affecting about 20% of pro-customers and caused the client API to return 401 also for valid client tokens.

    In most cases this will not affect the SDK as it remains a cached version of the configuration.

  • MonitoringUTC

    We completed reverting the release.

  • IdentifiedUTC

    We are rolling back the release that caused this issue

  • InvestigatingUTC

    We are currently investigating this incident.