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Resolved
Client API returning 401 for some PRO subscribers

Started
May 11, 2023 at 11:00 AM
Status
Resolved after 24 minutes

Impact

Partial outage
Affected
app.unleash-hosted.com [EU region]
us.app.unleash-hosted.com [US region]
  • Resolved

    This incident has been resolved.

    The issue was a bug in latest release affecting about 20% of pro-customers and caused the client API to return 401 also for valid client tokens.

    In most cases this will not affect the SDK as it remains a cached version of the configuration.

  • Monitoring

    We completed reverting the release.

  • Identified

    We are rolling back the release that caused this issue

  • Investigating

    We are currently investigating this incident.