Admin UI failing to load static assets

Resolved

Degraded performance

Started almost 5 years agoJuly 20, 2021Lasted about 1 hour1:012:21 PMUTC

Affected

app.unleash-hosted.com [EU region]

Updates

Resolved
July 20, 2021 at 2:21 PMUTC
Resolved
July 20, 2021 at 2:21 PMUTC
The incident has been resolved.

The issue was related to a deployment of our static assets which failed, even if AWS CodeDeploy reported the deployment as successful. The consequence was that the Unleash Admin UI available for some of our PRO customers in the EU region. This incident did not affect the API and the customer applications connected was not impacted.

Enterprise customers was not affected by this issue.
Monitoring
July 20, 2021 at 2:05 PMUTC
Monitoring
July 20, 2021 at 2:05 PMUTC
We implemented a fix and currently monitoring the result.
Identified
July 20, 2021 at 1:14 PMUTC
Identified
July 20, 2021 at 1:14 PMUTC
We started to work on a fix for this incident.
Investigating
July 20, 2021 at 1:01 PMUTC
Investigating
July 20, 2021 at 1:01 PMUTC
We are getting reports that the Admin UI is rendering a blank page.

Unleash - Admin UI failing to load static assets – Incident details