Unleash - Admin UI failing to load static assets – Incident details

All systems operational

Admin UI failing to load static assets

Resolved
Degraded performance
Started about 5 years agoLasted about 1 hour

Affected

app.unleash-hosted.com [EU region]

Degraded performance from 1:01 PM to 2:21 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved.

    The issue was related to a deployment of our static assets which failed, even if AWS CodeDeploy reported the deployment as successful. The consequence was that the Unleash Admin UI available for some of our PRO customers in the EU region. This incident did not affect the API and the customer applications connected was not impacted.

    Enterprise customers was not affected by this issue.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We started to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are getting reports that the Admin UI is rendering a blank page.